AppleCare offers one-stop support and service for all of your Apple products — from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement battery when yours drops below 80 per cent capacity. And 24/7 priority care with just a chat, call or tap.1
AppleCare+ offers peace of mind for all your devices, with coverage inside and out.2,3
Turn to us when accidents happen.
Stay protected through life’s ups, downs and even drops. Get quick, Apple-certified repairs — many issues can be resolved in the same day.4
Stay above water with liquid damage coverage.
Liquid damage is covered as part of accidental damage protection. So now you won’t have to stress over spills and splashes.
Extended coverage, built in.
AppleCare+ covers battery replacements at no extra charge if the capacity drops below 80 per cent. Plans also include extended warranty coverage in the case of any hardware issues.
Connect with an expert at any time.
Get answers to your questions and support for all your hardware and software needs 24/7. Contact us via text, the Apple Support app, phone, online or in person at the Apple Store.
AppleCare professional support products offer another level of care with efficient business operations through AppleCare Help Desk Support and AppleCare OS Support.
Most Apple products come with one year of hardware coverage through the limited warranty. AppleCare+ plans extend that hardware coverage and provide additional features like accidental damage protection and 24/7 priority support.
You can start an AppleCare+ plan when buying a new product with Apple in person, online or through the Apple Store app. For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad or Mac.
When you protect your iPad with AppleCare+, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‑branded iPad keyboard. AppleCare+ also covers any in-box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. You can send it in using a prepaid shipping label from Apple. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorised Service Providers. Start a repair by visiting support.apple.com/en‑my, downloading the Apple Support App or calling Apple Support. Find your support phone number here.
It depends on your product and the type of repair. Same-day service is available for iPhone in most major metropolitan areas. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/en-my/repair.
